Data protection

We conduct our website according to the following main principle:

We are committed to comply with the legal provisions on data protection and strive to always take the principles of data avoidance and data minimization into account.

1. Name and address of the person responsible and the data protection officer

The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states of the European Union as well as other data protection regulations is:

Plastikor Nederland b.v.
Ambachtstraat 14
7587 BW De Lutte
The Netherlands

Telephone: +31 (0) 541 / 740004
Telephone: +49 (0) 5924 / 2773895

E-mail: Customerservice@plastikor.nl

2. Explanation of terms

We have designed our data protection declaration in accordance with the principles of clarity and transparency. If there are any ambiguities regarding the use of different terms, the corresponding definitions can be viewed here.

3. Legal basis for the processing of personal data

We only process your personal data such as your first and last name, your e-mail address and IP address, etc. if there is a legal basis for this. According to the General Data Protection Regulation, there are three regulations in particular:

You have given us your consent to the processing of your personal data for one or more purposes, Art. 6 Para. 1 S. 1 lit. a GDPR. In this context, you will be informed in detail by us about the purpose or purposes of processing and your express consent will be documented with us.
The processing of your personal data is necessary for the fulfillment of a contract or for the implementation of pre-contractual measures with you, Art. 6 Para. 1 S. 1 lit. b GDPR.
The processing of personal data is necessary to safeguard our legitimate interests, unless your interests or fundamental rights and freedoms prevail, Art. 6 para. 1 sentence 1 lit. f GDPR.

However, we always point out to you which relevant points and on which legal basis the processing of your personal data takes place.

4. Disclosure of personal data

Your personal data will not be passed on to third parties for purposes other than those listed below. We only pass on your personal data to third parties if:

You expressly gave consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR have given.
The disclosure according to Art. 6 Para. 1 S. 1 lit. f GDPR is required to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.
For the transfer according to Art. 6 Para. 1 S. 1 lit. c GDPR there is a legal obligation.
This is legally permissible and according to Art. 6 para. 1 sentence 1 lit. b GDPR is required for the processing of contractual relationships with you.

5. Storage duration and deletion

We store all personal data that you transmit to us only as long as it is needed to fulfill the purposes for which this data was transmitted or as long as this is required by law. With the fulfillment of the purpose and/or the expiry of the statutory storage periods, the data will be deleted or blocked by us.

6. SSL encryption

This website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser line.
If SSL encryption is activated, the data that you transmit to us cannot be read by third parties.

7. Collection and storage of personal data and their type and purpose of use

a) When visiting the website
When you visit our website, the browser used on your device automatically sends information to the server on our website. This information is temporarily stored in a so-called log file.

The following information is recorded without your intervention and stored until it is automatically deleted:

IP address of the requesting computer
Date and time of access
Name and URL of the retrieved file
Website from which access is made (referrer URL)
Browser used and, if applicable, the operating system of your computer as well as the name of your access provider

The data mentioned are processed by us for the following purposes:

Ensuring comfortable use of our website
Evaluation of system security and stability
For further administrative purposes

Data that allow conclusions to be drawn about your person, such as the IP address, will be deleted after 7 days at the latest. If we save the data beyond this period, this data will be pseudonymized so that it can no longer be assigned to you.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally.

b) Contractual relationship
In connection with the establishment of the contractual relationship, according to Art. 6 Para. 1 S. 1 lit. b GDPR only processes the personal data absolutely necessary for the execution of the contract.
If you also provide voluntary information, it will only be processed on the basis of the consent you have given in accordance with Art. 6 Para. 1 lit a GDPR. We use this voluntary information to offer a customer-friendly service and to always improve it.

c) Customer account
You have the option to create a customer account. In addition to your personal data for contract processing, your other voluntary information and the purchases you have made from us in the past are stored and processed. You can call them up at any time and get an overview of your purchases. This data is used so that you can easily log in with your login data when you make your next purchase. It should also help you to control your purchasing activities.

The legal basis results from the consent you have given in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

You have the option at any time to change or delete your data in the customer account and to delete the account as a whole. If you use this function, your customer account with all the data it contains will be deleted immediately.

d) Forwarding the data for shipping
We pass on the data necessary for the dispatch of our goods (first name and surname, address, e-mail address, telephone number if necessary due to freight forwarding goods) to the corresponding shipping service provider for notification/coordination of the delivery of the goods and the delivery of the goods.

The legal basis for the transfer results from Art. 6 para. 1 lit. b GDPR.

In this context, we pass on your data to one of the following shipping service providers. You will then receive further information from them about the processing of your data:

DPD

DPD Deutschland GmbH, Wailandstraße 1, 63741 Aschaffenburg, Deutschland, info@dpd.com, Telephone: 06021 843-0; https://www.dpd.com/de/siteutilities/data_protection

e) Disclosure of data when using online payment service providers
If you decide to make a payment with one of the online payment service providers we offer as part of your order process, your contact details will be transmitted to them as part of the order that is triggered. The legality of the transfer of the data results from Art. 6 para. 1 lit. b GDPR, to carry out the payment method you have selected and our legitimate interests in accordance with. Art. 6 para. 1 lit. f GDPR to enable user-friendly and uncomplicated payment processing.

The personal data transmitted to the online payment service provider is usually first name, last name, address, telephone number, IP address, e-mail address, or other data that are required for order processing, as well as data that are related are with the order, such as number of items, item number, invoice amount and taxes in percent, invoice information, etc.

This transmission is necessary to process your order with the payment method you have selected, in particular, to confirm your identity, to administer your payment and the customer relationship.

However, please note: Personal data can also be passed on by the online payment service provider to service providers, subcontractors or other affiliated companies, insofar as this is necessary to fulfill the contractual obligations from your order or the personal data are to be processed in the order.

Instant bank transfer

SOFORT GmbH, Theresienhöhe 12, 80339 München, Deutschland
If you have any further questions about the use of your personal data, you can contact Sofortüberweisung via e-mail (datenschutz@sofort.com) or in writing (SOFORT GmbH, data protection, Theresienhöhe 12, 80339 München)

f) Contact form / e-mail contact
We provide you with a form on our website so that you have the opportunity to contact us at any time. To use the contact form, it is necessary to provide a name for a personal salutation and a valid e-mail address so that we know to which address we could send our reply.

If you send us inquiries using the contact form, your details from the inquiry form including the contact details you provided there and your IP address will be gem. Art. 6 para. 1 lit. b and f GDPR for the implementation of pre-contractual measures that take place at your request or for the protection of our legitimate interest, namely to carry out our business activities.

You are also welcome to send us an e-mail instead of using the e-mail address provided on our website. In this case, we save and process your e-mail address and the information you provide in the e-mail in accordance with Art. 6 Para. 1 lit. b and f GDPR to process your message.

The inquiries and the associated data will be deleted no later than 3 months after receipt unless they are required for another contractual relationship.

g) Google Fonts
We use Google Fonts on our website. This enables the display of fonts. Google Fonts is a service of Google Inc. (1600 Amphitheater Parkway, Mountain View, California, 94043). These web fonts are integrated by calling up a server, usually a Google server in the USA. This may result in the following being transmitted to the server and saved by Google:

Name and version of the browser used Website from which the request was triggered (referrer URL) Operating system of your computer, screen resolution of your computer IP address requesting computer Language settings of the browser or operating system that the user is using
You can find more information in Google's privacy policy, which you can access here:

https://fonts.google.com/#AboutPlace:about https://policies.google.com/privacy?hl=de

The use of Google Fonts serves to simplify the reading of our website and to make it graphically more pleasant and is therefore based on our legitimate interests in accordance with. Art. 6 para. 1 lit. f GDPR.

h) Use of Google Maps
Our website uses the Google Maps API. By using Google Maps, information about your use of this website (including your IP address) can be transmitted to a Google server (Google Inc., 1600 Amphitheater Parkway, Mountain View, California, 94043) in the USA and stored there.

Google may transfer the information obtained through Google Maps to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will your IP address be associated with other Google data. Nevertheless, we have to point out that it would be technically possible for Google to identify individual users based on the data received.

We have no influence on whether your personal data and personality profiles are processed by Google for other purposes. If you want to avoid this in any case, you can deactivate the Google Maps service and thus prevent the data transfer to Google. All you have to do is deactivate JavaScript in your browser. In this case, no data is transferred, but you can no longer use the map display on our website.

The Google privacy policy can be found here https://www.google.com/policies/privacy/?hl=de

The use of Google Maps is a service for you so that you can recognize our location exactly and, if necessary, plan your visit to us. The use of Google Maps is therefore based on our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR.

Cookies

We use cookies on our website. Cookies are small data packages that your browser automatically creates and that are stored on your device when you visit our website. These cookies are used to store information in connection with the respective device used. A personal identification of your person is not possible through the cookies.

The data processed by cookies is necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 para. 1 lit. f GDPR required.

Most browsers automatically accept cookies based on the browser default. However, you can configure your browser so that either no cookies are stored on your end device or at least a message is displayed before a new cookie is saved. If you completely deactivate the cookie function in your browser, you may not be able to use all the functions of our website.

We explain the different types of cookies that we use below.

a) Session-Cookies
In order to make the use of our offer more pleasant for you, we use so-called session cookies to recognize that you have already visited individual pages of our website.
These session cookies are automatically deleted when you leave our website.

b) Temporary cookies
We also use cookies that allow us to recognize you when you visit our website again and use our services. This means that you do not have to make the entries and settings that you made last time.
These temporary cookies are stored on your device for a specific period of time.

c) Cookies for optimization purposes
Finally, we also use cookies for optimization purposes. These cookies record the use of our website statistically and are evaluated for the purpose of optimizing the offer. The cookies enable your internet browser to be recognized when you visit our website again.
These cookies are automatically deleted after a defined time.

Analysis and tracking tools

We use the analysis and tracking tools listed below on our website. These serve to ensure the continuous optimization of our website and to design it as required.
These interests are justified within the meaning of Art. 6 para. 1 lit. f GDPR. The respective data processing purposes and data categories can be found in the corresponding tools.

a) Google Analytics
We use Google Analytics on our website, a web analytics service provided by Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google" ).

In this context, Google Analytics uses cookies (see section 8). The information generated by the cookie about your use of this website such as:

Name and version of the browser used
Operating system of your computer
Website from which access is made (referrer URL)
IP address of the requesting computer
Time of the server request

are usually transferred to a Google server in the USA and stored there.

On our behalf, Google will use this information to evaluate your use of our website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case, you may not be able to use all the functions of our website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install https://tools.google.com/dlpage/gaoptout?hl=de

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to our website: Deactivate Google Analytics.

b) Google Remarketing
We use the remarketing function of Google Analytics to target advertising campaigns - including Google AdWords campaigns - to visitors to our website.

Based on your previous visits to our website, you will be presented with relevant advertisements when you visit other websites in the Google Display Network.

The DoubleClick cookie enables Google to show ourselves and other third parties targeted advertisements that correspond to the interests determined based on your previous visits to our website and/or other websites. This advertising can be displayed on websites of Google and/or other operators of the Google advertising network. We also use the Google Analytics advertising functions to analyze the effectiveness of our own advertising campaigns.

You can customize your Google ad settings and object to Google's interest-based ads. In this case, the cookie ID of the DoubleClick cookie (assigned individually for each cookie) is overwritten and can no longer be associated with a specific browser.

If you delete all cookies from your device, a new DoubleClick cookie may be placed. Then you may have to renew your objection settings. You can permanently deactivate the DoubleClick cookie by downloading and installing the corresponding browser plug-in here: https://www.google.com/settings/ads/plugin. You can deactivate the use of third-party cookies for the purpose of online advertising on the US website https://www.aboutads.info/choices/ or the EU website https://www.youronlinechoices.com/.

If you have agreed in your Google account that your web and app browser history will be linked by Google to your Google account and information from your Google account will be used to personalize advertisements, Google will use your data together with Google Analytics data to create target group lists for cross-device remarketing. For this purpose, Google Analytics initially collects Google-authenticated IDs for you as a user on our website, which is linked to your Google account. Google Analytics then temporarily links these IDs with Google Analytics data in order to optimize our target groups.

Please click here for an overview of data protection at Google: https://support.google.com/analytics/a

c) Google AdWords
We use an online advertising program from Google Inc. with Google AdWords on our website. Conversion tracking is also used. With this tool, Google AdWords places a cookie on your device when you come to our website via a Google advertisement.

The cookie is no longer valid after 30 days. It does not serve personal traceability. If you visit our website as a user and the cookie is still working, we will recognize together with Google that you have clicked on the corresponding ad and have been forwarded to our page. Each Google AdWords customer is assigned a different cookie. Cookies cannot be traced via the websites of AdWords customers.

With the data obtained through conversion cookies, conversion statistics are created for AdWords customers. As a Google AdWords customer, we find out the total number of users who responded to our ad and were then directed to a website that was provided with a conversion tracking tag. During this process, we do not receive any information with which we could personally identify you as a user.

If you reject the tracking process, the Google conversion tracking cookie can be deactivated via your internet browser.

If necessary, use the help function of the browser for further information. You can find out more about Google's data protection regulations at https://www.google.de/policies/privacy/.

10. Video integration / YouTube

Our website uses the YouTube plugin, which is operated by YouTube, LLC (901 Cherry Ave., San Bruno, CA 94066, USA).

If you activate the YouTube plugin during your visit, a connection to the YouTube servers is established and the YouTube server is informed of which of our pages you have visited. This enables YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your member account before visiting our website.

Further information on the handling of user data can be found in YouTube's data protection declaration at: https://www.google.de/intl/de/policies/privacy

The legal basis results from Art. 6 para. 1 lit. f GDPR. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR.

11. Rights of the data subject

You have the following rights:

a) Information
According to Art. 15 GDPR, you have the right to request information about your personal data processed by us. This right to information includes information about:

The processing purposes
The categories of personal data
The recipients or categories of recipients to whom your data has been or will be disclosed
The planned storage period or at least the criteria for determining the storage period
The existence of a right to correction, deletion, restriction of processing or objection
The right to lodge a complaint with a supervisory authority
The origin of your personal data, unless it was collected from us
The existence of automated decision-making, including profiling and, if necessary, meaningful information about its details

b) Correction
According to Art. 16 GDPR you have the right to correct incorrect or incomplete stored personal data without delay.

c) Deletion
According to Art. 17 GDPR, you have the right to request that we immediately delete your personal data, provided that the further processing does not result from one of the following
Reasons are required:

To exercise the right to freedom of expression and information
To fulfill a legal obligation that requires processing in accordance with the law of the European Union or the Member States to which the controller is subject, or to perform a task that is in the public interest or in the exercise of official authority vested in the controller
For reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h and i as well as Art. 9 Para. 3 GDPR
For archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes acc. Art. 89 para. 1 GDPR, insofar as the right mentioned under section a) is likely to make the achievement of the objectives of this processing impossible or seriously impair it
To assert, exercise or defend legal claims

d) Restriction of processing
According to Art. 18 GDPR, you can request the restriction of the processing of your personal data for one of the following reasons:

You contest the accuracy of your personal data.
The processing is unlawful and you refuse to delete the personal data.
We no longer need the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims.
You object to the processing in accordance with Art. 21 Para. 1 GDPR.

e) Briefing
If you have requested correction or deletion of your personal data or a restriction of processing in accordance with Art. 16, Art. 17 Para. 1 and Art. 18 GDPR, we will inform all recipients to whom your personal data has been disclosed because this proves to be impossible or involves a disproportionate effort. You can ask us to tell you these recipients.

f) Transmission
You have the right to receive the personal data you have provided to us in a structured, common and machine-readable format.
You also have the right to request the transmission of this data to a third party, provided that the processing was carried out using automated processes and based on consent in accordance with Art. a or Art. 9 Para. 2 lit. a or on a contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR is based.

g) Revocation
According to Art. 7 Para. 3 GDPR, you have the right to withdraw your consent to us at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. In the future, we may no longer continue the data processing based on your revoked consent.

h) Complaint
According to Art. 77 GDPR, you have the right to complain to a supervisory authority if you believe that the processing of your personal data violates the GDPR.

i) Objection
If your personal data is based on legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR are processed, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which we will implement without specifying the particular situation. If you would like to exercise your right of withdrawal or objection, an e-mail to Customerservice@plastikor.nl is sufficient.

j) Automated decision in individual cases including profiling
You have the right to not be subjected to a decision based solely on automated processing - including profiling - which has a legal effect on you or similarly significantly affects you. This does not apply when making the following 3 decisions:

Is necessary for the conclusion or performance of a contract between you and us
Is permitted by law of the European Union or the member states to which we are subjected and this law contains appropriate measures to safeguard your rights and freedoms as well as your legitimate interests
With your express consent

However, these decisions may not be based on special categories of personal data according to Art. 9 Para. 1 GDPR, unless Art. 9 Para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.

With regard to the cases mentioned in i) and iii), we take appropriate measures to safeguard your rights and freedoms and your legitimate interests, including at least the right to have someone intervene on our part, to express your own position and to contest the decision heard.

12. Changes to the data protection declaration

If we change the data protection declaration, this will be indicated on the website and the registered customers will be informed by e-mail.